Customer Care is Important to Us

Building strong relationships with our homebuyers that last far beyond closing is important to us at MASTER Homes.  For our customers, having a lasting relationship with their homebuilder provides them with  peace of mind that their home investment is protected.  For us, having a lasting relationship with our customers means that we can learn from their suggestions and experiences in their new home.

At MASTER Homes, we work hard to ensure that our homebuyers have the resources and contacts that will keep them enjoying their new home. 

Protecting your investment

Each MASTER Home in protected by the 2-10 Home Buyers Warranty from Home Buyers Warranty Corporation.  The 2-10 warranty provides MASTER Homeowners with an additional sense of protection that in the case that some problem arises with their new home, that their investment is protected.

The HomeProfile System

At closing, each MASTER Homeowner is presented with a homeprofile account. Homeprofile is a system that gives the homeowner instant access to inportant information about their new home including warranty information, subcontractor contacts, and relevant manuals.  Each Homeprofile system includes a folder, CD-ROM, and online account access.  The system also integrates the 2-10 home warranty providing the homeowner with all-in-one access to their new home needs.